Always check your account first to view your order's status instantly

In the upper-right of the screen, you'll see the words "My Account". Cilck that. If you're not logged in, you'll have to then log in. Once that's done and you're presented with the next screen, look down at the bottom and you'll see "Order History". Click that and you'll be presented with your list of orders where you can select one to view the details for.

Orders only go through 3 stages and if your email address is correct in the account, you'll receive an email update at each of these:

Order Received - is when our system receives your order when you place it.

Processing Order - this includes all the time during which your order is preparing to ship. If you have personalized items, your order will remain in "processing" until those items are completed and ready to ship. See item descriptions for that length of time. We are unable to provide further details about processing because all items have different aspects to their processing before they ship.

Shipped - This is when your order has entered our shipping channel. You will receive an automated notice from our system. If you selected a shipping service such as UPS, you'll also receive a notice from their system with the shipment's details including tracking.

Those are the only stages of a normal order's process. If items are back-ordered or there has been any payment problems with your order, those details will also be reflected in your account.